Learn exactly how your personal information is collected, stored, and protected on Freebet — all clearly explained here.
Freebet's core pillars of data protection at a glance.
All your data is protected with 256-bit SSL encryption. Security is ensured at every step, from login to payment.
Freebet never sells or rents your personal information to advertisers or third parties.
You can view, correct, or request deletion of your stored information at any time.
Your data is stored on internationally certified secure servers. Unauthorized access is completely prevented.
We are fully transparent about which cookies we use and why. You can manage your cookie preferences.
No data is retained beyond the period necessary. Information from inactive accounts is reviewed on a regular basis.
Freebet (https://freebet.vu) is a trusted online gaming and betting platform in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") explains what information Freebet collects, how it is used, and how we keep it secure.
By creating an account or using the Freebet platform, you automatically agree to this Privacy Policy. Please read it carefully before registering. If anything is unclear, contact our support team — we are always ready to help.
This policy is written in English so that every Freebet member in Bangladesh can clearly understand their rights and responsibilities. Freebet is committed to full transparency and has no hidden terms.
Key points: Freebet never sells your data, uses it for advertising, or shares it with any third party without your consent — except where required by law.
Freebet only collects information that is necessary to operate the platform. We never ask for unnecessary personal details. The types of information we collect:
| Data type | Example. | Purpose. |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC verification and age confirmation. |
| Contact Information | Mobile number, email address | Account creation and communication. |
| Financial information. | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Technical information | IP address, device information, browser type. | Security & Fraud Prevention |
| Usage data | Game history, betting patterns, login times | Service Improvement & Personalization |
| Location data. | Country, city (approximate) | Compliance with local regulations. |
Beyond the list above, Freebet does not collect any sensitive information — such as religion, political views, or health data.
Freebet collects information in several ways. Each method is transparent and based on your consent:
Please note: Freebet will never ask for your password, OTP, or bank PIN via phone call or SMS. If you receive any such communication, please notify us immediately.
Freebet uses collected data only for the purposes listed below. Each use has a specific reason, and we do not go beyond those boundaries:
Freebet never sells your data to advertising networks or uses it for third-party marketing. That is our core commitment.
Freebet follows the highest industry standards to protect your information. Our security measures include:
In the event of a data breach, Freebet will notify affected members within 72 hours and take immediate steps to minimize any harm.
Freebet uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience.
You can disable non-essential cookies through your browser settings. However, doing so may limit some features of the platform.
Freebet does not retain any data longer than necessary. General guidelines are as follows:
After the retention period, data is securely deleted or fully anonymised.
As a Freebet member, you have the following rights over your personal information:
To exercise any of these rights, contact our support team. We will respond within 30 days. Please note that due to legal obligations, deletion of certain data may not always be possible.
All rights requests can be submitted free of charge. A small administrative fee may apply for excessive or unreasonable requests.
Freebet is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If you suspect that a minor's data has been collected by mistake, please contact us immediately — we will promptly delete the data and close the account.
A message to parents — please ensure your child cannot access Freebet or any online gaming platform. Use parental control software.
Freebet may update this Privacy Policy from time to time. When changes are made, we will update this page with a new date, and for significant changes, we will notify you via your registered email or SMS.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend checking this page periodically. If you do not agree with the changes, you may request to close your account.
Note: Bookmark this page and check it at least once a month. We always display the date of the latest update at the top of the page.
For any questions, complaints, or requests regarding our Privacy Policy, please contact us through the following:
Upon receiving a data protection complaint, Freebet will provide an initial response within 72 hours. Complex matters may take up to 30 business days to resolve. We take every complaint seriously.
Your data is fully secure at Freebet. Register today and enjoy a safe gaming experience.